Shipping policy

At Saffa Strong, we aim to get your order to you as quickly and safely as possible. Below you’ll find all the details you need to know about our shipping process.
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Processing Times

  • Orders are processed within 5 –10 business days (excluding weekends and public holidays).
  • During peak periods or sales, processing times may be extended slightly – we’ll keep you updated via email.

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Shipping Within Australia

Australia spend $120 and get free shipping!

  • We ship Australia-wide using reliable courier services like Australia Post, Sendle, TNT or Fastway.
  • Standard Shipping: 3–7 business days

Note: Shipping times are estimates and may vary depending on your location.

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International Shipping

New Zealand spend $150 and get free shipping! 

South Africa spend R2000 and get free shipping! 

We currently offer shipping to select international destinations.

  • Delivery times vary depending on the destination (usually 7– 15 business days)
  • Customs duties, taxes, or import fees may apply and are the responsibility of the customer.

Please contact us if your country is not available at checkout – we may be able to assist.

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Shipping Costs

  • Free shipping may be offered during special promotions or for orders over a certain amount – check our homepage for any current offers.
  • Australia spend $120 and get free shipping
  • New Zealand spend $150 and get free shipping 
  • South Africa spend R2000 and get free shipping

 

📦 Tracking Your Order

  • Once Your order is shipped, you’ll receive a shipping confirmation email 

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Delays or Delivery Issues

If your order is delayed, lost, or arrives damaged:

  • Contact us at sales@saffastrong.com with your order number and issue details.
  • We’ll assist in resolving the issue with the courier service and keep you informed every step of the way.

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Wrong Address?

Please double-check your shipping address before placing your order.

Saffa Strong is not responsible for packages sent to incorrect or incomplete addresses.

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Need Help?

For any shipping questions or concerns, contact us at:

Email: sales@saffastrong.com